Question 1

What is your return policy?

Accepted Answer

We accept returns within 30 days of delivery for most items, provided they are unused, in original condition and packaging, and eligible for resale. Customers are responsible for return shipping costs. A restocking fee of up to 15% may apply depending on the item's condition. Custom or specially manufactured items, used/damaged items, and opened consumable items cannot be returned.

Question 2

How long does order processing and shipping take?

Accepted Answer

Most orders are processed within 1-3 business days. Processing times may be longer during peak seasons or for orders requiring special handling. Shipping costs and delivery times are calculated at checkout based on weight, dimensions, and destination. We offer standard, expedited, and express shipping options from trusted carriers.

Question 3

Do you ship internationally?

Accepted Answer

Yes, we ship worldwide. Please note that international shipments may be subject to customs duties, taxes, and brokerage fees imposed by the destination country. These charges are not included in the product price or shipping cost and, if applicable, will be collected upon delivery. While MACHALLY does its best to ensure timely shipping, we kindly remind customers that customs clearance may occasionally cause delays beyond our control.

Question 4

What payment methods do you accept?

Accepted Answer

We accept digital payments (Apple Pay, Google Pay), PayPal, credit/debit cards (Visa, Mastercard, American Express, Discover), and bank transfers (Telegraphic Transfer/TT). TT payment is exclusively available for verified B2B customers who have completed business registration verification and credit assessment.

Question 5

What warranty do MACHALLY products have?

Accepted Answer

MACHALLY warrants that products will be free from defects in materials and workmanship under normal use for the period specified in product documentation. The warranty does not cover normal wear and tear, misuse, abuse, improper application, damage from accidents, modifications, unauthorized repairs, or products used beyond their specified parameters.

Question 6

How can I contact customer support?

Accepted Answer

You can reach us via email at support@machally.com, through our contact form on the website, or via WhatsApp for direct chat. We respond to all inquiries as quickly as possible and are here to help with product questions, order issues, and technical support.

SKU	Price	Total	L	L1	L2	D	d1	d2	d3	T	Collet	Range	α	FIG
HSK50A-ER16-80	$58	$0	105	80	54	50	28	16	28	M10*1.0P	ER16	1-10	-	Fig.1
HSK50A-ER16-100	$62	$0	125	100	74	50	28	16	28	M10*1.0P	ER16	1-10	-	Fig.1
HSK50A-ER20-80	$58	$0	105	80	54	50	34	20	34	M13*1.0P	ER20	1-13	-	Fig.1
HSK50A-ER20-100	$62	$0	125	100	74	50	34	20	34	M13*1.0P	ER20	1-13	-	Fig.1
HSK50A-ER25-80	$58	$0	105	80	54	50	42	25	42	M18*1.5P	ER25	2-16	-	Fig.1
HSK50A-ER25-100	$62	$0	125	100	74	50	42	25	42	M18*1.5P	ER25	2-16	-	Fig.1
HSK50A-ER32-80	$58	$0	105	80	54	50	50	32	50	M22*1.5P	ER32	2-20	-	Fig.1
HSK50A-ER32-100	$62	$0	125	100	74	50	50	32	50	M22*1.5P	ER32	2-20	-	Fig.1
HSK63A-ER16-75	$56	$0	107	75	49	63	28	16	28	M10*1.0P	ER16	1-10	-	Fig.2
HSK63A-ER16-100	$58	$0	132	100	74	63	28	16	28	M10*1.0P	ER16	1-10	-	Fig.2
HSK63A-ER16-125	$65	$0	157	125	99	63	28	16	28	M10*1.0P	ER16	1-10	-	Fig.2
HSK63A-ER16-160	$71	$0	192	160	134	63	28	16	35	M10*1.0P	ER16	1-10	-	Fig.2
HSK63A-ER16-200	$91	$0	232	200	174	63	28	16	35	M10*1.0P	ER16	1-10	-	Fig.2
HSK63A-ER16-250	$118	$0	282	250	224	63	28	16	35	M10*1.0P	ER16	1-10	1°	Fig.3
HSK63A-ER20-75	$56	$0	107	75	49	63	34	20	34	M13*1.0P	ER20	1-13	-	Fig.2
HSK63A-ER20-100	$58	$0	132	100	74	63	34	20	34	M13*1.0P	ER20	1-13	-	Fig.2
HSK63A-ER20-125	$65	$0	157	125	99	63	34	20	34	M13*1.0P	ER20	1-13	-	Fig.2
HSK63A-ER20-160	$71	$0	192	160	134	63	34	20	41	M13*1.0P	ER20	1-13	-	Fig.2
HSK63A-ER20-200	$91	$0	232	200	174	63	34	20	41	M13*1.0P	ER20	1-13	-	Fig.2
HSK63A-ER20-250	$118	$0	282	250	224	63	34	20	41	M13*1.0P	ER20	1-13	1°	Fig.3
HSK63A-ER25-75	$56	$0	107	75	49	63	42	25	42	M18*1.5P	ER25	2-16	-	Fig.2
HSK63A-ER25-100	$58	$0	132	100	74	63	42	25	42	M18*1.5P	ER25	2-16	-	Fig.2
HSK63A-ER25-125	$65	$0	157	125	99	63	42	25	42	M18*1.5P	ER25	2-16	-	Fig.2
HSK63A-ER25-160	$71	$0	192	160	134	63	42	25	49	M18*1.5P	ER25	2-16	-	Fig.2
HSK63A-ER25-200	$91	$0	232	200	174	63	42	25	49	M18*1.5P	ER25	2-16	-	Fig.2
HSK63A-ER25-250	$118	$0	282	250	224	63	42	25	49	M18*1.5P	ER25	2-16	1°	Fig.3
HSK63A-ER25-350	$178	$0	382	332	224	63	42	25	49	M18*1.5P	ER25	2-16	1°	Fig.3
HSK63A-ER25-300	$144	$0	332	282	224	63	42	25	49	M18*1.5P	ER25	2-16	1°	Fig.3
HSK63A-ER32-75	$58	$0	107	75	49	63	50	32	50	M22*1.5P	ER32	2-20	-	Fig.2
HSK63A-ER32-100	$58	$0	132	100	74	63	50	32	50	M22*1.5P	ER32	2-20	-	Fig.2
HSK63A-ER32-125	$65	$0	157	125	99	63	50	32	50	M22*1.5P	ER32	2-20	-	Fig.2
HSK63A-ER32-160	$71	$0	192	160	134	63	50	32	50	M22*1.5P	ER32	2-20	-	Fig.2
HSK63A-ER32-200	$91	$0	232	200	174	63	50	32	50	M22*1.5P	ER32	2-20	-	Fig.2
HSK63A-ER32-250	$118	$0	282	250	224	63	50	32	50	M22*1.5P	ER32	2-20	-	Fig.2
HSK63A-ER32-300	$144	$0	332	300	274	63	50	32	50	M22*1.5P	ER32	2-20	-	Fig.2
HSK63A-ER40-100	$62	$0	132	100	74	63	63	40	63	M28*1.5P	ER40	4-26	-	Fig.2
HSK63A-ER40-125	$69	$0	157	125	99	63	63	40	63	M28*1.5P	ER40	4-26	-	Fig.2
HSK63A-ER40-160	$76	$0	192	160	134	63	63	40	63	M28*1.5P	ER40	4-26	-	Fig.2
HSK63A-ER40-200	$93	$0	232	200	174	63	63	40	63	M28*1.5P	ER40	4-26	-	Fig.2
HSK63A-ER40-250	$119	$0	282	250	224	63	63	40	63	M28*1.5P	ER40	4-26	-	Fig.2
HSK63A-ER40-300	$148	$0	332	300	274	63	63	40	63	M28*1.5P	ER40	4-26	-	Fig.2
HSK100A-ER16-100	$114	$0	150	100	71	100	28	16	28	M10*1.0P	ER16	1-10	-	Fig.4
HSK100A-ER16-125	$120	$0	175	125	96	100	28	16	28	M10*1.0P	ER16	1-10	-	Fig.4
HSK100A-ER16-160	$127	$0	210	160	131	100	28	16	28	M10*1.0P	ER16	1-10	-	Fig.4
HSK100A-ER16-200	$151	$0	250	200	171	100	28	16	28	M10*1.0P	ER16	1-10	-	Fig.4
HSK100A-ER16-250	$198	$0	300	250	221	100	28	16	35	M10*1.0P	ER16	1-10	1°	Fig.5
HSK100A-ER16-300	$227	$0	350	300	271	100	28	16	37	M10*1.0P	ER16	1-10	1°	Fig.5
HSK100A-ER20-100	$114	$0	150	100	71	100	34	20	34	M13*1.0P	ER20	1-13	-	Fig.4
HSK100A-ER20-125	$120	$0	175	125	96	100	34	20	34	M13*1.0P	ER20	1-13	-	Fig.4
HSK100A-ER20-160	$127	$0	210	160	131	100	34	20	34	M13*1.0P	ER20	1-13	-	Fig.4
HSK100A-ER20-200	$151	$0	250	200	171	100	34	20	34	M13*1.0P	ER20	1-13	-	Fig.4
HSK100A-ER20-250	$198	$0	300	250	221	100	34	20	41	M13*1.0P	ER20	1-13	1°	Fig.5
HSK100A-ER20-300	$227	$0	350	300	271	100	34	20	43	M13*1.0P	ER20	1-13	1°	Fig.5
HSK100A-ER25-100	$114	$0	150	100	71	100	42	25	42	M18*1.5P	ER25	2-16	-	Fig.4
HSK100A-ER25-125	$120	$0	175	125	96	100	42	25	42	M18*1.5P	ER25	2-16	-	Fig.4
HSK100A-ER25-160	$127	$0	210	160	131	100	42	25	42	M18*1.5P	ER25	2-16	-	Fig.4
HSK100A-ER25-200	$151	$0	250	200	171	100	42	25	42	M18*1.5P	ER25	2-16	-	Fig.4
HSK100A-ER25-250	$198	$0	300	250	221	100	42	25	49	M18*1.5P	ER25	2-16	1°	Fig.5
HSK100A-ER25-300	$227	$0	350	300	271	100	42	25	51	M18*1.5P	ER25	2-16	1°	Fig.5
HSK100A-ER25-350	$279	$0	400	350	321	100	42	25	53	M18*1.5P	ER25	2-16	1°	Fig.5
HSK100A-ER32-100	$114	$0	150	100	71	100	50	32	50	M22*1.5P	ER32	2-20	-	Fig.4
HSK100A-ER32-125	$120	$0	175	125	96	100	50	32	50	M22*1.5P	ER32	2-20	-	Fig.4
HSK100A-ER32-160	$127	$0	210	160	131	100	50	32	50	M22*1.5P	ER32	2-20	-	Fig.4
HSK100A-ER32-200	$151	$0	250	200	171	100	50	32	50	M22*1.5P	ER32	2-20	-	Fig.4
HSK100A-ER32-250	$198	$0	300	250	221	100	50	32	50	M22*1.5P	ER32	2-20	1°	Fig.5
HSK100A-ER32-300	$227	$0	350	300	271	100	50	32	57	M22*1.5P	ER32	2-20	1°	Fig.5
HSK100A-ER32-350	$279	$0	400	350	321	100	50	32	59	M22*1.5P	ER32	2-20	1°	Fig.5
HSK100A-ER32-400	$320	$0	450	400	371	100	50	32	61	M22*1.5P	ER32	2-20	1°	Fig.5
HSK100A-ER40-100	$120	$0	150	100	71	100	63	40	63	M28*1.5P	ER40	4-26	-	Fig.4
HSK100A-ER40-125	$128	$0	175	125	96	100	63	40	63	M28*1.5P	ER40	4-26	-	Fig.4
HSK100A-ER40-160	$137	$0	210	160	131	100	63	40	63	M28*1.5P	ER40	4-26	-	Fig.4
HSK100A-ER40-200	$157	$0	250	200	171	100	63	40	63	M28*1.5P	ER40	4-26	-	Fig.4
HSK100A-ER40-250	$201	$0	300	250	221	100	63	40	63	M28*1.5P	ER40	4-26	1°	Fig.5
HSK100A-ER40-300	$244	$0	350	300	271	100	63	40	70	M28*1.5P	ER40	4-26	1°	Fig.5
HSK100A-ER40-350	$288	$0	400	350	321	100	63	40	72	M28*1.5P	ER40	4-26	1°	Fig.5
HSK100A-ER40-400	$331	$0	450	400	371	100	63	40	74	M28*1.5P	ER40	4-26	1°	Fig.5
HSK100A-ER50-100	$123	$0	150	100	71	100	78	50	78	M36*1.5P	ER50	6-34	-	Fig.4
HSK100A-ER50-125	$131	$0	175	125	96	100	78	50	78	M36*1.5P	ER50	6-34	-	Fig.4
HSK100A-ER50-160	$140	$0	210	160	131	100	78	50	78	M36*1.5P	ER50	6-34	-	Fig.4
HSK100A-ER50-200	$161	$0	250	200	171	100	78	50	78	M36*1.5P	ER50	6-34	-	Fig.4

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