Question 1

What is your return policy?

Accepted Answer

We accept returns within 30 days of delivery for most items, provided they are unused, in original condition and packaging, and eligible for resale. Customers are responsible for return shipping costs. A restocking fee of up to 15% may apply depending on the item's condition. Custom or specially manufactured items, used/damaged items, and opened consumable items cannot be returned.

Question 2

How long does order processing and shipping take?

Accepted Answer

Most orders are processed within 1-3 business days. Processing times may be longer during peak seasons or for orders requiring special handling. Shipping costs and delivery times are calculated at checkout based on weight, dimensions, and destination. We offer standard, expedited, and express shipping options from trusted carriers.

Question 3

Do you ship internationally?

Accepted Answer

Yes, we ship worldwide. Please note that international shipments may be subject to customs duties, taxes, and brokerage fees imposed by the destination country. These charges are not included in the product price or shipping cost and, if applicable, will be collected upon delivery. While MACHALLY does its best to ensure timely shipping, we kindly remind customers that customs clearance may occasionally cause delays beyond our control.

Question 4

What payment methods do you accept?

Accepted Answer

We accept digital payments (Apple Pay, Google Pay), PayPal, credit/debit cards (Visa, Mastercard, American Express, Discover), and bank transfers (Telegraphic Transfer/TT). TT payment is exclusively available for verified B2B customers who have completed business registration verification and credit assessment.

Question 5

What warranty do MACHALLY products have?

Accepted Answer

MACHALLY warrants that products will be free from defects in materials and workmanship under normal use for the period specified in product documentation. The warranty does not cover normal wear and tear, misuse, abuse, improper application, damage from accidents, modifications, unauthorized repairs, or products used beyond their specified parameters.

Question 6

How can I contact customer support?

Accepted Answer

You can reach us via email at support@machally.com, through our contact form on the website, or via WhatsApp for direct chat. We respond to all inquiries as quickly as possible and are here to help with product questions, order issues, and technical support.

SKU	Price	Total	L (mm)	L1 (mm)	L2 (mm)	L3 (mm)	D (mm)	d1 (mm)	d2 (mm)	MT.No	Range (mm)	FIG
HSK50A-MTA1-100	$68	$0	125	100	74	26	50	25	12.065	MTA1	Φ2-Φ14	Fig.1
HSK50A-MTA2-120	$81	$0	145	120	94	26	50	32	17.78	MTA2	Φ14-Φ23	Fig.1
HSK50A-MTA3-140	$85	$0	165	140	114	26	50	40	23.825	MTA3	Φ23-Φ32	Fig.1
HSK63A-MTA1-100	$68	$0	132	100	74	26	63	25	12.065	MTA1	Φ2-Φ14	Fig.1
HSK63A-MTA2-120	$81	$0	152	120	94	26	63	32	17.78	MTA2	Φ14-Φ23	Fig.1
HSK63A-MTA3-140	$85	$0	172	140	114	26	63	40	23.825	MTA3	Φ23-Φ32	Fig.1
HSK63A-MTA4-160	$89	$0	192	160	134	26	63	48	31.267	MTA4	Φ32-Φ50	Fig.1
HSK100A-MTA1-110	$140	$0	160	110	81	29	100	25	12.065	MTA1	Φ2-Φ14	Fig.1
HSK100A-MTA2-120	$148	$0	170	120	91	29	100	32	17.78	MTA2	Φ14-Φ23	Fig.1
HSK100A-MTA3-150	$161	$0	200	150	121	29	100	40	23.825	MTA3	Φ23-Φ32	Fig.1
HSK100A-MTA4-170	$170	$0	220	170	141	29	100	48	31.267	MTA4	Φ32-Φ50	Fig.1
HSK100A-MTA5-200	$182	$0	250	200	171	29	100	63	44.399	MTA5	Φ50-Φ75	Fig.1
HSK50A-MTB1-100	$77	$0	125	100	74	26	50	25	12.065	MTB1	Φ10-Φ14	Fig.2
HSK50A-MTB2-120	$85	$0	145	120	94	26	50	32	17.78	MTB2	Φ16-Φ22	Fig.2
HSK50A-MTB3-140	$89	$0	165	140	114	26	50	40	23.825	MTB3	Φ24-Φ32	Fig.2
HSK63A-MTB1-100	$77	$0	132	100	74	26	63	25	12.065	MTB1	Φ10-Φ14	Fig.2
HSK63A-MTB2-120	$85	$0	152	120	94	26	63	32	17.78	MTB2	Φ16-Φ22	Fig.2
HSK63A-MTB3-140	$89	$0	172	140	114	26	63	40	23.825	MTB3	Φ24-Φ32	Fig.2
HSK63A-MTB4-160	$93	$0	192	160	134	26	63	48	31.267	MTB4	Φ32-Φ50	Fig.2
HSK100A-MTB1-110	$153	$0	160	110	81	29	100	25	12.065	MTB1	Φ10-Φ14	Fig.2
HSK100A-MTB2-120	$157	$0	170	120	91	29	100	32	17.78	MTB2	Φ16-Φ22	Fig.2
HSK100A-MTB3-150	$170	$0	200	150	121	29	100	40	23.825	MTB3	Φ24-Φ32	Fig.2
HSK100A-MTB4-170	$178	$0	220	170	141	29	100	48	31.267	MTB4	Φ32-Φ50	Fig.2
HSK100A-MTB5-200	$191	$0	250	200	171	29	100	63	44.399	MTB5	Φ40-Φ75	Fig.2

SKU	Price	Total	L (mm)	L1 (mm)	L2 (mm)	L3 (mm)	D (mm)	d1 (mm)	d2 (mm)	MT.No	Range (mm)	FIG
HSK50A-MTA1-100	$68	$0	125	100	74	26	50	25	12.065	MTA1	Φ2-Φ14	Fig.1
HSK50A-MTA2-120	$81	$0	145	120	94	26	50	32	17.78	MTA2	Φ14-Φ23	Fig.1
HSK50A-MTA3-140	$85	$0	165	140	114	26	50	40	23.825	MTA3	Φ23-Φ32	Fig.1
HSK63A-MTA1-100	$68	$0	132	100	74	26	63	25	12.065	MTA1	Φ2-Φ14	Fig.1
HSK63A-MTA2-120	$81	$0	152	120	94	26	63	32	17.78	MTA2	Φ14-Φ23	Fig.1
HSK63A-MTA3-140	$85	$0	172	140	114	26	63	40	23.825	MTA3	Φ23-Φ32	Fig.1
HSK63A-MTA4-160	$89	$0	192	160	134	26	63	48	31.267	MTA4	Φ32-Φ50	Fig.1
HSK100A-MTA1-110	$140	$0	160	110	81	29	100	25	12.065	MTA1	Φ2-Φ14	Fig.1
HSK100A-MTA2-120	$148	$0	170	120	91	29	100	32	17.78	MTA2	Φ14-Φ23	Fig.1
HSK100A-MTA3-150	$161	$0	200	150	121	29	100	40	23.825	MTA3	Φ23-Φ32	Fig.1
HSK100A-MTA4-170	$170	$0	220	170	141	29	100	48	31.267	MTA4	Φ32-Φ50	Fig.1
HSK100A-MTA5-200	$182	$0	250	200	171	29	100	63	44.399	MTA5	Φ50-Φ75	Fig.1
HSK50A-MTB1-100	$77	$0	125	100	74	26	50	25	12.065	MTB1	Φ10-Φ14	Fig.2
HSK50A-MTB2-120	$85	$0	145	120	94	26	50	32	17.78	MTB2	Φ16-Φ22	Fig.2
HSK50A-MTB3-140	$89	$0	165	140	114	26	50	40	23.825	MTB3	Φ24-Φ32	Fig.2
HSK63A-MTB1-100	$77	$0	132	100	74	26	63	25	12.065	MTB1	Φ10-Φ14	Fig.2
HSK63A-MTB2-120	$85	$0	152	120	94	26	63	32	17.78	MTB2	Φ16-Φ22	Fig.2
HSK63A-MTB3-140	$89	$0	172	140	114	26	63	40	23.825	MTB3	Φ24-Φ32	Fig.2
HSK63A-MTB4-160	$93	$0	192	160	134	26	63	48	31.267	MTB4	Φ32-Φ50	Fig.2
HSK100A-MTB1-110	$153	$0	160	110	81	29	100	25	12.065	MTB1	Φ10-Φ14	Fig.2
HSK100A-MTB2-120	$157	$0	170	120	91	29	100	32	17.78	MTB2	Φ16-Φ22	Fig.2
HSK100A-MTB3-150	$170	$0	200	150	121	29	100	40	23.825	MTB3	Φ24-Φ32	Fig.2
HSK100A-MTB4-170	$178	$0	220	170	141	29	100	48	31.267	MTB4	Φ32-Φ50	Fig.2
HSK100A-MTB5-200	$191	$0	250	200	171	29	100	63	44.399	MTB5	Φ40-Φ75	Fig.2

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