Terms of Service
Please read these terms carefully before using our services.
These Terms and Conditions ("Terms") govern your use of the MACHALLY website ("Site") and the purchase of precision machining tools, equipment, and related services ("Products") from MACHALLY ("Company," "we," "us," or "our"). By accessing our website, placing an order, or using our services, you ("Customer," "you," or "your") agree to be bound by these Terms.
If you are acting on behalf of a business entity, you represent and warrant that you have the authority to bind such entity to these Terms, and references to "you" shall refer to such entity.
Product Categories
MACHALLY specializes in precision machining tools and equipment across the following categories:
- Tool Holding Solutions: Collets, chucks, holders, and related accessories
- Work Holding Systems: Vises, clamps, fixtures, and workholding devices
- Cutting Tools: End mills, drills, inserts, and cutting implements
- Measuring Tools: Precision instruments, gauges, and measurement devices
- Machine Accessories: Coolant systems, tooling cabinets, and related equipment
Product Information
We strive to provide accurate product descriptions, specifications, and images. However, we do not warrant that product descriptions or other content on our Site is error-free, complete, or current. Products may vary slightly from their descriptions due to manufacturing tolerances or continuous improvement processes.
Custom Products
MACHALLY offers custom manufacturing services for specialized machining tools. Custom orders are subject to additional terms including design approval, lead times, and payment schedules that will be specified in separate purchase agreements.
Order Process
Orders may be placed through our website, by telephone, email, or through authorized representatives. All orders are subject to acceptance by MACHALLY. We reserve the right to refuse or cancel any order for any reason, including but not limited to:
- Product unavailability or discontinuation
- Pricing or product information errors
- Credit or fraud concerns
- Failure to meet minimum order requirements
- Export control or legal restrictions
Order Confirmation
A binding contract is formed when we send you an order confirmation. Order confirmations will include product details, quantities, pricing, and terms of sale.
Business Customers
Business customers may be required to complete additional verification processes including credit checks, business registration verification, and approval workflows. Certain payment terms and bulk pricing may only be available to verified business customers.
Pricing
All prices are stated in the currency indicated on our website and are subject to change without notice. Prices exclude applicable taxes, duties, and shipping costs unless otherwise specified. For business customers, special pricing agreements may apply.
Payment Terms
We accept the following payment methods:
- Digital Payments: Apple Pay, Google Pay, PayPal
- Credit/Debit Cards: Visa, Mastercard, American Express, Discover
- Bank Transfers(TT): Telegraphic transfers for large orders, available for verified B2B customers only
Payment Security
All payment transactions are processed through secure, PCI-compliant payment processors. We do not store complete credit card information on our servers.
Our shipping policies, including information on domestic and international shipping, processing times, costs, and customs duties, are detailed in our comprehensive Shipping & Returns Policy. By placing an order, you agree to the terms outlined on that page. Shipping & Returns Policy.
Detailed information regarding order cancellations, returns eligibility, the return process, non-returnable items, and refunds can be found on our dedicated Shipping & Returns Policy page. Product warranties and limitations are also described below. Shipping & Returns Policy.
Product Warranties
MACHALLY warrants that products will be free from defects in materials and workmanship under normal use for the period specified in product documentation. This warranty does not cover:
- Normal wear and tear
- Misuse, abuse, or improper application
- Damage from accidents, modifications, or unauthorized repairs
- Products used beyond their specified parameters
Limitation of Warranties
EXCEPT AS EXPRESSLY STATED HEREIN, ALL PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
MACHALLY provides technical support and application consultation for our products. While we strive to provide accurate guidance, customers are responsible for determining the suitability of products for their specific applications. Technical recommendations are provided as guidance only and do not constitute warranties or guarantees of performance.
All content on our website, including but not limited to text, graphics, logos, images, software, and technical specifications, is owned by MACHALLY or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
Precision machining tools and equipment may be subject to export control regulations. Customers are responsible for compliance with all applicable export/import laws and regulations in their jurisdiction. MACHALLY reserves the right to restrict or refuse sales to certain countries or entities based on applicable law.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MACHALLY'S TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF OUR PRODUCTS SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM.
IN NO EVENT SHALL MACHALLY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
You agree to indemnify and hold harmless MACHALLY and its affiliates, officers, employees, and agents from any claims, damages, or expenses arising from your use of our products, violation of these Terms, or infringement of any third-party rights.
MACHALLY shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, or supply chain disruptions.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to its conflict of law principles.
Dispute Resolution
Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in Wilmington, Delaware, USA, in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in court for intellectual property violations.
Class Action Waiver
You agree that any arbitration or legal proceeding shall be conducted on an individual basis and not as part of a class action, consolidated action, or representative action.
Modifications to Terms
We reserve the right to modify these Terms at any time. Material changes will be communicated through our website or by email to registered customers. Continued use of our services after such modifications constitutes acceptance of the revised Terms.
Termination
We may terminate or suspend your access to our services at any time for violation of these Terms or for any other reason. Upon termination, your right to use our services ceases immediately.
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information. The Privacy Policy is incorporated into these Terms by reference.
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect. The unenforceable provision shall be modified to the minimum extent necessary to make it enforceable.
These Terms, together with our Privacy Policy and any applicable purchase agreements, constitute the entire agreement between you and MACHALLY regarding your use of our services and supersede all prior communications and agreements.
For questions regarding these Terms or to report violations — Legal: [email protected] · Support: [email protected]