Question 1

What is your return policy?

Accepted Answer

We accept returns within 30 days of delivery for most items, provided they are unused, in original condition and packaging, and eligible for resale. Customers are responsible for return shipping costs. A restocking fee of up to 15% may apply depending on the item's condition. Custom or specially manufactured items, used/damaged items, and opened consumable items cannot be returned.

Question 2

How long does order processing and shipping take?

Accepted Answer

Most orders are processed within 1-3 business days. Processing times may be longer during peak seasons or for orders requiring special handling. Shipping costs and delivery times are calculated at checkout based on weight, dimensions, and destination. We offer standard, expedited, and express shipping options from trusted carriers.

Question 3

Do you ship internationally?

Accepted Answer

Yes, we ship worldwide. Please note that international shipments may be subject to customs duties, taxes, and brokerage fees imposed by the destination country. These charges are not included in the product price or shipping cost and, if applicable, will be collected upon delivery. While MACHALLY does its best to ensure timely shipping, we kindly remind customers that customs clearance may occasionally cause delays beyond our control.

Question 4

What payment methods do you accept?

Accepted Answer

We accept digital payments (Apple Pay, Google Pay), PayPal, credit/debit cards (Visa, Mastercard, American Express, Discover), and bank transfers (Telegraphic Transfer/TT). TT payment is exclusively available for verified B2B customers who have completed business registration verification and credit assessment.

Question 5

What warranty do MACHALLY products have?

Accepted Answer

MACHALLY warrants that products will be free from defects in materials and workmanship under normal use for the period specified in product documentation. The warranty does not cover normal wear and tear, misuse, abuse, improper application, damage from accidents, modifications, unauthorized repairs, or products used beyond their specified parameters.

Question 6

How can I contact customer support?

Accepted Answer

You can reach us via email at support@machally.com, through our contact form on the website, or via WhatsApp for direct chat. We respond to all inquiries as quickly as possible and are here to help with product questions, order issues, and technical support.

SKU	Price	Total	L	L1	L2	L3	L4	L5	L6	D	d1	d2	T	L7	d3	FIG
HSK50A-SLN6-65	$52	$0	90	65	39	26	12	10	41	50	25	6	M6	-	-	Fig.1
HSK50A-SLN8-65	$52	$0	90	65	39	26	14	12	41	50	28	8	M8	-	-	Fig.1
HSK50A-SLN10-65	$52	$0	90	65	39	26	15	14	41	50	35	10	M10	-	-	Fig.1
HSK50A-SLN12-80	$56	$0	105	80	54	26	20	16	55	50	40	12	M10	-	-	Fig.1
HSK50A-SLN14-80	$56	$0	105	80	54	26	22	18	55	50	40	14	M10	-	-	Fig.1
HSK50A-SLN16-80	$56	$0	105	80	54	26	22	18	55	50	40	16	M10	-	-	Fig.1
HSK50A-SLN18-90	$60	$0	115	90	64	26	24	20	65	50	42	18	M12	-	-	Fig.1
HSK50A-SLN20-90	$60	$0	115	90	64	26	25	20	65	50	52	20	M12	-	-	Fig.2
HSK50A-SLN25-110	$60	$0	135	110	84	26	24	25	68	50	52	25	M12	-	-	Fig.2
HSK50A-SLN32-110	$60	$0	135	110	84	26	24	28	75	50	63	32	M16	-	-	Fig.2
HSK63A-SLN6-100	$60	$0	122	100	74	26	12	10	50	63	25	6	M6	-	-	Fig.3
HSK63A-SLN6-120	$67	$0	152	120	94	26	12	10	50	63	25	6	M6	-	-	Fig.3
HSK63A-SLN6-160	$74	$0	192	160	134	26	12	10	50	63	20	6	M6	45	25	Fig.4
HSK63A-SLN8-100	$60	$0	122	100	74	26	14	12	50	63	28	8	M8	-	-	Fig.3
HSK63A-SLN8-120	$67	$0	152	120	94	26	14	12	50	63	28	8	M8	-	-	Fig.3
HSK63A-SLN8-160	$74	$0	192	160	134	26	14	12	50	63	23	8	M8	45	28	Fig.4
HSK63A-SLN10-100	$60	$0	122	100	74	26	15	14	55	63	35	10	M10	-	-	Fig.3
HSK63A-SLN10-120	$67	$0	152	120	94	26	15	14	55	63	35	10	M10	-	-	Fig.3
HSK63A-SLN10-160	$74	$0	192	160	134	26	15	14	55	63	30	10	M10	50	35	Fig.4
HSK63A-SLN12-100	$60	$0	122	100	74	26	20	16	57	63	40	12	M10	-	-	Fig.3
HSK63A-SLN12-120	$67	$0	152	120	94	26	20	16	60	63	40	12	M10	-	-	Fig.3
HSK63A-SLN12-160	$74	$0	192	160	134	26	20	16	60	63	35	12	M10	50	40	Fig.4
HSK63A-SLN14-100	$60	$0	122	100	74	26	22	18	57	63	46	14	M10	-	-	Fig.3
HSK63A-SLN14-120	$67	$0	152	120	94	26	22	18	60	63	46	14	M10	-	-	Fig.3
HSK63A-SLN14-160	$74	$0	192	160	134	26	22	18	60	63	40	14	M10	55	45	Fig.4
HSK63A-SLN16-100	$60	$0	122	100	74	26	22	18	57	63	48	16	M10	-	-	Fig.3
HSK63A-SLN16-120	$67	$0	152	120	94	26	22	18	87	63	48	16	M10	-	-	Fig.3
HSK63A-SLN16-160	$74	$0	192	160	134	26	22	18	100	63	40	16	M10	55	45	Fig.4
HSK63A-SLN16-200	$91	$0	232	200	174	26	22	18	100	63	40	16	M10	55	45	Fig.4
HSK63A-SLN18-100	$60	$0	132	100	74	26	24	20	68	63	50	18	M12	-	-	Fig.3
HSK63A-SLN18-120	$67	$0	152	120	94	26	24	20	88	63	50	18	M12	-	-	Fig.3
HSK63A-SLN18-160	$74	$0	192	160	134	26	24	20	100	63	45	18	M12	60	50	Fig.4
HSK63A-SLN20-100	$60	$0	132	100	74	26	25	20	68	63	52	20	M12	-	-	Fig.3
HSK63A-SLN20-120	$67	$0	152	120	94	26	25	20	88	63	52	20	M12	-	-	Fig.3
HSK63A-SLN20-160	$74	$0	192	160	134	26	25	20	110	63	45	20	M12	60	50	Fig.4
HSK63A-SLN20-200	$91	$0	232	200	174	26	25	20	110	63	45	20	M12	60	50	Fig.4
HSK63A-SLN25-110	$65	$0	142	110	84	26	24	25	68	63	65	25	M12	-	-	Fig.3
HSK63A-SLN25-160	$74	$0	192	160	134	26	24	25	120	63	50	25	M12	65	55	Fig.4
HSK63A-SLN25-200	$91	$0	232	200	174	26	24	25	120	63	50	25	M12	65	55	Fig.4
HSK63A-SLN32-110	$65	$0	142	110	84	26	24	28	73	63	72	32	M16	-	-	Fig.3
HSK63A-SLN32-160	$74	$0	192	160	134	26	24	28	120	63	60	32	M16	70	65	Fig.4
HSK63A-SLN32-200	$93	$0	232	200	174	26	24	28	120	63	60	32	M16	70	65	Fig.4
HSK63A-SLN40-125	$71	$0	157	125	99	26	30	32	87	63	80	40	M20	-	-	Fig.3
HSK63A-SLN40-160	$74	$0	192	160	134	26	30	32	120	63	70	40	M16	80	75	Fig.4
HSK63A-SLN40-200	$93	$0	232	200	174	26	30	32	120	63	70	40	M16	80	75	Fig.4
HSK100A-SLN6-80	$106	$0	130	80	51	29	12	10	50	100	25	6	M6	-	-	Fig.5
HSK100A-SLN6-160	$137	$0	210	160	131	29	12	10	50	100	20	6	M6	45	25	Fig.6
HSK100A-SLN8-80	$106	$0	130	80	51	29	14	12	50	100	28	8	M8	-	-	Fig.5
HSK100A-SLN8-160	$137	$0	210	160	131	29	14	12	50	100	23	8	M8	45	28	Fig.6
HSK100A-SLN10-80	$106	$0	130	80	51	29	15	14	55	100	35	10	M10	-	-	Fig.5
HSK100A-SLN10-160	$137	$0	210	160	131	29	15	14	55	100	30	10	M10	50	35	Fig.6
HSK100A-SLN12-80	$106	$0	130	80	51	29	20	16	60	100	40	12	M10	-	-	Fig.5
HSK100A-SLN12-160	$137	$0	210	160	131	29	20	16	60	100	35	12	M10	50	40	Fig.6
HSK100A-SLN14-80	$106	$0	130	80	51	29	22	18	60	100	46	14	M10	-	-	Fig.5
HSK100A-SLN14-160	$137	$0	210	160	131	29	22	18	60	100	40	14	M10	55	45	Fig.6
HSK100A-SLN16-100	$122	$0	150	100	71	29	22	18	62	100	48	16	M10	-	-	Fig.5
HSK100A-SLN16-160	$137	$0	210	160	131	29	22	18	100	100	40	16	M10	55	45	Fig.6
HSK100A-SLN16-200	$163	$0	250	200	171	29	22	18	100	100	40	16	M10	55	45	Fig.6
HSK100A-SLN18-100	$122	$0	150	100	71	29	24	20	62	100	50	18	M10	-	-	Fig.5
HSK100A-SLN18-160	$137	$0	210	160	131	29	24	20	100	100	45	18	M10	60	50	Fig.6
HSK100A-SLN20-100	$122	$0	150	100	71	29	25	20	63	100	52	20	M12	-	-	Fig.5
HSK100A-SLN20-160	$137	$0	210	160	131	29	25	20	110	100	45	20	M12	60	50	Fig.6
HSK100A-SLN20-200	$163	$0	250	200	171	29	25	20	110	100	45	20	M12	60	50	Fig.6
HSK100A-SLN20-250	$196	$0	300	250	221	29	25	20	110	100	45	20	M12	60	50	Fig.6
HSK100A-SLN25-100	$122	$0	150	100	71	29	24	25	63	100	65	25	M12	-	-	Fig.5
HSK100A-SLN25-160	$137	$0	210	160	131	29	24	25	110	100	50	25	M12	65	55	Fig.6
HSK100A-SLN25-200	$163	$0	250	200	171	29	24	25	110	100	50	25	M12	65	55	Fig.6
HSK100A-SLN25-250	$196	$0	300	250	221	29	24	25	110	100	50	25	M12	65	55	Fig.6
HSK100A-SLN32-120	$122	$0	170	120	91	29	24	28	73	100	72	32	M16	-	-	Fig.5
HSK100A-SLN32-160	$137	$0	210	160	131	29	24	28	120	100	60	32	M16	70	65	Fig.6
HSK100A-SLN32-200	$163	$0	250	200	171	29	24	28	120	100	60	32	M16	70	65	Fig.6
HSK100A-SLN32-250	$196	$0	300	250	221	29	24	28	120	100	60	32	M16	70	65	Fig.6
HSK100A-SLN32-300	$229	$0	350	300	271	29	24	28	120	100	60	32	M16	70	65	Fig.6
HSK100A-SLN40-120	$131	$0	170	120	91	29	30	32	87	100	80	40	M20	-	-	Fig.5
HSK100A-SLN40-160	$137	$0	210	160	131	29	30	32	120	100	70	40	M16	80	75	Fig.6
HSK100A-SLN40-200	$163	$0	250	200	171	29	30	32	120	100	70	40	M16	80	75	Fig.6
HSK100A-SLN40-250	$196	$0	300	250	221	29	30	32	120	100	70	40	M16	80	75	Fig.6
HSK100A-SLN40-300	$229	$0	350	300	271	29	30	32	120	100	70	40	M16	80	75	Fig.6
HSK100A-SLN42-120	$144	$0	170	120	91	29	30	32	87	100	80	42	M20	-	-	Fig.5
HSK100A-SLN42-160	$161	$0	210	160	131	29	30	32	120	100	75	42	M16	80	80	Fig.6
HSK100A-SLN42-200	$178	$0	250	200	171	29	30	32	120	100	75	42	M16	80	80	Fig.6
HSK100A-SLN50-120	$175	$0	170	120	91	29	35	35	87	100	88	50	M20	-	-	Fig.5
HSK100A-SLN50-160	$232	$0	210	160	131	29	35	35	120	100	83	50	M20	-	88	Fig.5
HSK100A-SLN50.8-120	$175	$0	170	120	91	29	35	35	87	100	88	50.8	M20	-	-	Fig.5
HSK100A-SLN50.8-160	$232	$0	210	160	131	29	35	35	120	100	83	50.8	M20	-	88	Fig.5

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